Last updated: June 2025 · Applies to all members registered on 99maya in the Philippines
By accessing or using the 99maya platform — whether through a mobile browser, desktop browser, or any other supported method — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and 99maya. If you do not agree with any part of these terms, you must not use the platform or create an account. Continued use of the platform after any update to these terms constitutes your acceptance of the revised version. These Terms and Conditions apply to all users of the 99maya platform, including registered members and visitors browsing without an account.
To register and use 99maya, you must meet the following eligibility requirements at all times:
99maya reserves the right to request proof of age and identity at any time. Accounts found to be in violation of eligibility requirements will be suspended pending review and may be permanently closed.
Each member is permitted to hold only one registered account onthe 99maya platform. Duplicate accounts are strictly prohibited and may result in the forfeiture of any balances held across all associated accounts. When registering, you are required to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, and a valid contact number. You are responsible for maintaining the confidentiality of your login credentials and must not share your username or password with any other person. If you suspect that your account has been accessed without your authorisation, you must notify us immediately through the contact details provided on the platform. 99maya will not be held liable for any losses resulting from unauthorised access caused by your failure to keep your credentials secure. You are solely responsible for all activity that occurs under your registered account.
All transactions on 99maya are processed in Philippine pesos (PHP). Deposits must be made using payment methods that are registered in your own name — third-party deposits are not accepted and may result in account suspension. Minimum and maximum deposit amounts are displayed at the time of transaction and may vary depending on the payment method selected. Withdrawal requests are subject to identity verification and must meet any applicable wagering requirements before they can be processed. 99maya aims to process approved withdrawal requests within the timeframe stated on the platform, though processing times may vary depending on your chosen payment method and any additional verification steps required. Any fees associated with deposits or withdrawals will be clearly communicated before you confirm the transaction. Funds deposited into your 99maya account are held for gaming purposes only and are not considered an investment or savings product.
99maya offers various bonuses and promotional offers to eligible members from time to time. Each promotion is governed by its own specific terms, including wagering requirements, eligible games, minimum deposit thresholds, and expiry dates, which will be clearly stated on the relevant Promotion page. Bonuses are credited to your account in accordance with the conditions of the specific offer and cannot be withdrawn until all applicable wagering requirements have been met. 99maya reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Abuse of bonuses — including but not limited to creating multiple accounts to claim the same offer, using prohibited betting patterns, or exploiting technical errors — will result in the cancellation of the bonus and may lead to account suspension. Only one welcome bonus is available per member, per household, and per device. If you have any questions about a specific promotion, please refer to the FAQ page for further guidance.
Members must use the 99maya platform in good faith and in accordance with these terms at all times. The following conduct is strictly prohibited:
Violations of these conduct rules may result in immediate account suspension, permanent closure, and forfeiture of any remaining balance, at the sole discretion of 99maya. Where required by law, 99maya may report prohibited conduct to the relevant Philippine authorities.
99maya is committed to promoting responsible gaming practices among all members in the Philippines. We encourage all members to treat gaming as a form of entertainment and to set personal limits that reflect their financial situation and lifestyle. If you feel that your gaming activity is becoming problematic, we strongly encourage you to review the tools and resources available on our Responsible Gaming page. Members who wish to take a break from the platform may request a temporary suspension of their account by contacting our support team. 99maya does not permit gaming by individuals who are under the legal age, are in financial distress, or have been identified as problem gamblers. We reserve the right to impose account restrictions or closures where we have reasonable grounds to believe that a member's gaming activity poses a risk to their wellbeing. Responsible gaming is a shared responsibility, and we are committed to supporting our members in maintaining a healthy relationship with online entertainment.
All content on the 99maya platform — including but not limited to logos, graphics, text, game interfaces, software, and page layouts — is the property of 99maya or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or publicly display any content from the platform without the prior written consent of 99maya. Unauthorised use of platform content may constitute an infringement of copyright, trademark, or other intellectual property rights and may result in legal action. The 99maya name, logo, and all associated branding elements are trademarks of the platform and may not be used without express written permission.
To the fullest extent permitted by applicable Philippine law, 99maya shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform. This includes, without limitation, loss of winnings, loss of data, service interruptions, or technical errors beyond our reasonable control. The platform is provided on an "as is" and "as available" basis, and 99maya makes no warranties — express or implied — regarding the uninterrupted availability, accuracy, or fitness for purpose of the platform or any of its features. In jurisdictions where limitations of liability are restricted by law, our liability shall be limited to the maximum extent permitted. Nothing in these terms shall exclude or limit liability for fraud, gross negligence, or any other matter that cannot be excluded under Philippine law.
99maya reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to review these terms periodically to stay informed of any updates. Your continued use of the platform following the publication of any changes constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and may request the closure of your account. For any questions about these terms or how they apply to your account, please visit our FAQ page or reach out to our support team using the contact details provided on the platform.
If anything in this document is unclear, our FAQ page covers the most common questions from Philippines members. You can also review our Privacy Policy and Responsible Gaming guidelines for additional information about how we operate.